Connecting...

Communications

  • Consumer Care Manager - FMCG

    As the operational lead for consumer care and for the strategic management of the external Contact Centre within this renowned FMCG business, you’ll ensure best practice in customer service, using consumer data and insights to raise awareness of consumer thinking to the business, working with external affairs to develop appropriate messaging for consumers on corporate and brand initiatives, and ensuring that the Contact Centre is equipped with the information required to ensure that consumers receive a professional, reputable service With responsibility for identifying and providing early warning of emerging issues to internal stakeholders...

    Job Type:
    N/A
    Location:
    West London
    Job Ref:
    CCMFMCG
    Read More
  • Consumer Care Specialist - FMCG (West London)

    A unique role with a renowned, customer focussed organisation , you’ll be the interface between the business and the customer service team, managing issues that require escalation from start to finish, ensuring the voice of the consumer is heard and monitoring trends in consumer feedback, all the while driving and promoting a culture of excellent customer care standards and promoting and protecting the company’s reputation. With a background in, or passion for, championing quality, the consumer or customer service, you’ll demonstrate first class communication and stakeholder engagement skills, a talent for writing and an ability to identif...

    Job Type:
    Permanent
    Location:
    West London
    Job Ref:
    CCSWL
    Read More
  • External Affairs Manager - FMCG

    A pivotal role with a renowned brand, your focus will be on developing corporate affairs programmes that maintain and enhance the brand across the UK. With agency support, you’ll lead on media relations, issues management, community affairs and CSR while working closely with peers in government relations and internal communications to develop PR programmes that engage with all stakeholders. Providing PR counsel to colleagues across the business, identifying potential risks and managing response in crisis situations, as well as building relations with external opinion formers, you’ll demonstrate keen judgement and strong stakeholder managem...

    Job Type:
    Permanent
    Location:
    West London
    Job Ref:
    CAMF
    Read More
  • Marketing and Communications Manager - Professional Services

    A new opening with a full service, mid-tier professional services firm, leading on marketing for the Surrey office while reporting to the national Head of Marketing. Working closely with Partners and teams across the office, you'll be responsible for creating and managing wide-ranging programmes that encompass every aspect of marketing and communications. In addition to organising events, seminars and speaking opportunities, you’ll develop collateral and marketing materials, manage social and digital media, source opportunities for press comment and place articles in local and trade media, draft award entries and submissions, assist with p...

    Job Type:
    Permanent
    Location:
    Surrey
    Job Ref:
    MCMPS
    Read More

loading more jobs

Testimonials

Social Stream